How does Mobile311 work?
With Mobile311 software on a standard smartphone or tablet computer, fleet workers can instantly report
to their supervisors in cases such as down street lights, code violations, bulky trash items, etc.
With one touch the location, time, and type of work are instantly uploaded to a web-based system, allowing for real-time, comprehensive reporting. City supervisors can monitor the status of each recorded site, reviewing information from a variety of locations without having to physically visit the sites in question, eliminating the need for multiple cross-town trips to check on the progress of various projects.
Mobile311’s simple and clear design makes it easy for anybody to learn to use Mobile311 quickly. Clients across the Country have utilized Mobile311 to clean up their code enforcement, solid waste, law enforcement and other departments.
The Alliance for Innovation recognized the City of Asheboro, NC in 2010 for their outstanding use of Mobile311 technology to reduce fuel, maintenance and labor costs in the sanitation department. The Journal for Municipal Solid Waste Professionals recently touted Mobile311 as a flexible and easy to use system.