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What can Mobile311 do for Utilities?


The Mobile311 application allows crews to report information from the field using a standard cell phone network and Mobile311 software.  By arming employees with a simple icon on a touchscreen mobile device, you can provide them with the tools to spend more time in the field and make informed decisions. 

While this software is an easy solution for administrators looking to keep field assets operating at peak efficiency, Mobile311 is also a program designed with the end-user in mind.  The touchscreen buttons were developed to be operated with work gloves on and is so user-friendly that even a brand new user can pick it up easily.   

Deploy Mobile311 to your own crews or ask about how you can provide the solution to your citizens so you can have more eyes and ears around your municipality.

Mobile311 is the best way to get data from the field to the office. 
     

 

Schedule a 
FREE DEMO of Mobile311 today.



Easy-to-use Smart Phone Application

         

Intuitive and Powerful Web Map Interface

  • Simple and clear design makes it easy for anybody to learn to use Mobile311 quickly.  
  • Designed with workers in mind and can even be operated with gloves on.
  • It utilizes the phones GPS to accurately mark locations. 
  • Attach photos and recordings to work requests for richer data.
  • Data is uploaded and displayed instantly.
  • Runs on most touch screen phones running iPhone, Android, Windows Mobile 6.5 or Blackberry.  Also ask about our tablet computer solutions.
 
  • Allows you to view, manage, and create work requests.
     
  • There is no software to install. We securely host your data so that it is accessible from any computer with an internet connection.
  • Integrates your GIS data so you can leverage the data you’ve already invested in.
  • Updates in real-time.
  • View and print detailed reports and maps.
  • Export data to a Work Order System or Microsoft Excel.

 




Utilities Problems and Mobile311 Solutions


I need a better way to respond to items identified by feeder patrols.
Get real-time data from Mobile311, including pictures, and have it alert you when urgent issues are flagged.  

My crews aren't tech savvy and I need a simple solution to get data from the field.     
Mobile311 is perfect for this type of user.  Mobile311 is very easy to use and allows crews to document issues using photos, voice recording and text notes.

I have too many devices.
Mobile311 is an all-in-one solution: camera, phone, GPS, email, and Mobile311.

Regulators are putting me on the spot. 
Impress them by analyzing data instantly on the web-based map.

I can track a truck, but crew members aren't always in their trucks.
Mobile311 can attach to the hip and tracks the man, not the truck. 

I need to quickly perform damage assessment after an emergency.
Mobile311 is simple enough that anybody can pick it up and use it with little instruction.

I need to provide ad hoc reporting for management.
Mobile311 website allows for powerful & intuitive reporting.  You can choose a map based report or tabular formats.  Both are easy to use and be exported.


I need to track items in areas with poor or no cell phone network, such as when a hurricane knocks out cell towers.
Captured data is stored locally on the collection device and can be submitted when coverage is restored or over a wireless network.





Contact us today at 919-238-0444 or
info@mobile311.com to learn more and ask about pricing.


Using Mobile311
Setting up Mobile311 only takes 3 simple steps.  Read more about other departments who have effectively leveraged their GIS data using Mobile311 in our white paper


Hear from our Clients
"If a picture is worth a 1,000 words, than a georeferenced picture is worth 2,000 words.  Having my crew's voice notes linked to georeferenced photo is priceless.  My crew loves Mobile311."

Webinar
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Contact Us
We'd love to hear from you.  Contact us today with questions or comments.






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Voice: 919.238.0444 • Fax: 919.467.6008 • Email: info@mobile311.comAddress: Mobile311, LLC, 111 MacKenan Drive, Cary, NC 27511

A Withers & Ravenel affiliate