Here is a brief introduction to the concept of Mobile311:
Intro to Mobile311 Video
5 Minute Webinars
Don't have a lot of time and just want the basics? Check out these short videos that get right to the point.
5 Minute Webinar: Sanitation and Solid Waste
These are a great primer to the Mobile311 system.
Interview with the Solid Waste Director of Asheboro, NC on his experience with Mobile311